The procedure below applies to appeals against editorial decisions, complaints about failed processes such as long delays in handling papers, and complaints about publication ethics. The complaint will primarily be dealt with by the editor-in-chief and/or the editor of the journal. If they are the subject of the complaint, they can contact us through editor.chief@ijeee.edu.iq or editor@ijeee.edu.iq (Please check the Contact Page).
Complaint about scientific content, for example, appeal against rejection
The editor-in-chief or editor considers the authors’ argument, informs the reviewer, and decides whether
The complainant will be informed of the decision with an explanation if appropriate. Decisions on appeals are final, and new applications take precedence over appeals.
Complaints about operations, for example, time taken to review
The editor-in-chief along with the editor (where applicable) will investigate the matter. The complainant will be given appropriate feedback. Feedback is provided to relevant stakeholders to improve processes and procedures.
Complaints about publication ethics, for example, the author’s behavior or the reviewer’s behavior
The editor-in-chief or editor follows the guidelines published in the Publication Ethics. The editor-in-chief or editor may ask the publisher via their contact emails for advice on difficult or complex cases. The editor-in-chief or editor decides the course of action and provides feedback to the complainant.